STATE OF NEW HAMPSHIRE
HUMAN RESOURCES
CLASSIFICATION: SECRETARY II
Class Code: 8091-09
Date Established: 07-01-92
Occupational Code: 1-2-4
Date of Last Revision: 12-28-01
BASIC PURPOSE: To perform a variety of secretarial
tasks and to ensure the accuracy of secretarial support activities for a
specified organizational unit.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
·
Provides general
secretarial support, including typing, filing, answering telephones or scheduling
appointments.
·
Types form letters
and prepares rough and final report narratives and tabulations.
·
Receives and
transcribes dictation to type letters, memoranda, forms, and other materials.
·
Composes routine
correspondence or memos as requested by supervisor.
·
Maintains and
catalogues materials for an organizational unit.
·
Operates word
processing and other related office equipment to input and retrieve a variety
of data.
·
Distributes workload
and provides instructions to other clerical and secretarial staff.
·
Provides information
to the general public relating to agency procedures and policies.
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DISTINGUISHING FACTORS:
Skill: Requires skill in applying instructions
to accomplish different job functions OR in operating machines for a variety of
different purposes.
Knowledge: Requires understanding and using
business or trades vocabulary or basic arithmetic to perform standard operating
procedures.
Impact: Requires responsibility for
contributing to agency objectives by ensuring the accuracy of support
activities within one or more organizational units. Errors at this level affect the work of others or have
measurable monetary consequences, and require verification and correction in
order to complete succeeding work operations.
Supervision: Requires partial supervision of other
employees doing work which is related or similar to the supervisor, including
assigning job duties, providing training, giving instructions and checking
work.
Working Conditions: Requires performing regular job
functions under good conditions in a safe working environment.
Physical Demands: Requires sedentary work, including
continuous sitting or occasional standing and walking.
Communication: Requires explaining facts, interpreting
situations, or advising individuals of alternative or appropriate courses of
action. This level also requires
interviewing or eliciting information from state employees or members of the
general public.
Complexity: Requires a combination of job functions
using minimal judgment to perform a variety of job tasks according to clearly
prescribed standard practices and procedures.
Independent Action: Requires a range of choice in applying
a number of technical or administrative policies under general direction and in
making routine decisions or in recommending modifications in work procedures
for approval by supervisor.
MINIMUM QUALIFICATIONS:
Education: Completion of high school, G.E.D. or
its equivalent, including courses in office procedures, word processing or
typing. Each additional year of
approved formal education may be substituted for one year of required work
experience.
Experience: Two years' experience in a secretarial
position, one year of which shall have been at the level of Secretary I or its
equivalent.
License/Certification: None required.
SPECIAL REQUIREMENTS: For appointment consideration,
Secretary II applicants must successfully participate in a written examination
and straight copy typing exercise.
These examinations measure possession of knowledge, skills and abilities
identified as necessary for satisfactory job performance by this class
specification.
RECOMMENDED WORK TRAITS: Knowledge of modern office equipment
and methods of operation.
Knowledge of business English, spelling, and arithmetic. Knowledge of office practices and
procedures. Ability to type a
variety of correspondence and statistical material and reports with speed and
accuracy as well as transcribe dictation.
Ability to maintain confidential information. Ability to maintain fiscal or departmental records. Ability
to research records and prepare reports.
Ability to work independently.
Ability to assign, check and review work of other clerical
employees. Ability to establish
and maintain effective working relationships with other employees and the
public. Must be willing to
maintain appearance appropriate to assigned duties and responsibilities as
determined by the agency appointing authority.
DISCLAIMER STATEMENT: This class specification is descriptive
of general duties and is not intended to list every specific function of this
class title.
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Last Updated 05/10/02
URL: /hr/classspec_s/8091.htm