STATE OF NEW HAMPSHIRE
HUMAN RESOURCES
CLASSIFICATION: SUPERVISOR IV
Class Code: 8563-25
Date Established: 02-20-85
Occupational Code: 7-1-2
Date of Last Revision: 12-28-01
BASIC PURPOSE: To plan and develop work procedures and
policy for subordinate employees in an agency program or unit.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
·
Supervises the
operation of an agency program or organizational unit with responsibility for
evaluation of employee work performance.
·
Plans and evaluates
the implementation of program or unit objectives, including developing and
revising work methods and procedures for subordinate employees.
·
Prepares reports
evaluating program effectiveness and recommends changes in policies and
methods.
·
Reviews proposed
training manuals and informational materials to ensure consistency and
conformance with overall agency objectives and policies.
·
Provides consultation
to agency professionals and reviews recommendations made by subordinate employees.
·
Coordinates the
development and drafting of plans, policies and procedures of a section or
unit.
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DISTINGUISHING FACTORS:
Skill: Requires skill in analyzing and
interpreting data, policy and procedures OR in using equipment in order to
arrive at logical conclusions or recommendations.
Knowledge: Requires logical or scientific
understanding to analyze problems of a specialized or professional nature in a
particular field.
Impact: Requires responsibility for achieving
direct service objectives by assessing agency service needs and making
preliminary recommendations for the development of alternative short-term program
policies or procedures. Errors at
this level result in incomplete assessments or misleading recommendations
causing a disruption of agency programs or policies.
Supervision: Requires direct supervision of programs
or of employees doing work which differs from the supervisor, including
disciplining employees, solving personnel problems, recommending hiring and
firing employees, and developing work methods. The supervisor in this position manages a working unit or
section with responsibility for employee performance appraisal.
Working Conditions: Requires performing regular job
functions in a controlled environment with minimal exposure to disagreeable job
elements and little risk of hazard to physical or mental health.
Physical Demands: Requires light work, including
continuous walking or operating simple equipment for extended periods of time
as well as occasional strenuous activities such as reaching or bending.
Communication: Requires reviewing summaries and
reports and making management level decisions to solve problems or to achieve
work objectives as well as articulating and expressing those solutions and
goals. This level also requires
formal presentations of solutions and goals to employees and the general public
to increase the responsiveness of the agency toward the demands of its client
system.
Complexity: Requires coordinating a combination of
diverse job functions in order to integrate professional and technical agency
goals. This level also requires considerable
judgment to implement a sequence of operations or actions.
Independent Action: Requires independent judgment in
planning and evaluating work procedures and in supervising the development of
professional, technical and managerial standards under administrative direction
and according to broad departmental guidelines.
MINIMUM QUALIFICATIONS:
Education: Bachelor's degree from a recognized
college or university with major study in a field relevant to program area in
which position is assigned. Each
additional year of approved formal education may be substituted for one year of
required work experience.
Experience: Five years' experience in a field or
occupation relevant to program area in which position is assigned, plus three
years of supervisory experience in any occupational area. If related to the program area, the
supervisory experience will count as part of the five years' total
experience. Each additional year
of approved work experience may be substituted for one year of required formal
education.
License/Certification: License or registration required if
necessary for performing professional job accountabilities.
SPECIAL REQUIREMENTS:
1. Specific degree and experience
requirements must be tailored to meet documented recruitment needs of the
agency or department. All specific
minimum qualifications must be stated on the supplemental job description and
approved by the Division of Personnel prior to posting at the agency level.
2. For appointment consideration,
Supervisor IV applicants must successfully participate in a structured
interview measuring possession of knowledge, skills and abilities identified as
necessary for satisfactory job performance by this class specification. The structured interview is developed
and administered, according to Division of Personnel guidelines, by
representatives of the state agency in which the vacancy exists.
RECOMMENDED WORK TRAITS: Thorough knowledge of the principles
and practices of public administration. Thorough knowledge of the principles
and practices of supervision. Knowledge of federal and state accounting and
administrative procedures.
Extensive knowledge of the rules and regulations governing specific
program(s) supervised. Ability to
plan and coordinate the development of plans, policies and procedures. Ability to interpret and explain
pertinent provisions of laws, rules and regulations. Ability to ascertain facts and obtain information by
personal contact and observation in monitoring programs. Ability to express ideas clearly and
concisely both orally and in writing. Ability to establish and maintain
effective working relationships with governmental officials, subordinate
employees, and the general public.
Must be willing to maintain appearance appropriate to assigned duties
and responsibilities as determined by the agency appointing authority.
DISCLAIMER STATEMENT: This class specification is descriptive
of general duties and is not intended to list every specific function of this
class title.
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