STATE OF NEW HAMPSHIRE
HUMAN RESOURCES
CLASSIFICATION: MAILING SUPERVISOR II
Class Code: 6035-17
Date Established: 02-01-00
Occupational Code: 1-1-4
Date of Last Revision: 12/28/01
BASIC PURPOSE: To coordinate and supervise the State
of New Hampshire's centralized mailing operation located in the Department of
Administrative Services and to ensure compliance with U.S. Postal Regulations.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
·
Schedules and
monitors daily deliveries and pickups of mail for all Concord area state
agencies to ensure the timely delivery of state-generated and U.S. mail.
·
Performs routine
repairs and schedules preventative maintenance on mailing equipment and van to
maintain equipment in proper operating condition and minimize disruptions of
services.
·
Informs agency
personnel of changes to postal regulation as they occur to save the state
unnecessary changes and delays to processing of mail.
·
Interviews and
recommends the selection of mail clerks to ensure qualified personnel are
hired.
·
Trains mail clerks in
the proper mailing procedure and policies to ensure efficient and accurate
processing of mail.
·
Maintains mailroom
supplies to minimize disruption of service.
·
Supervises
subordinates, recommends leaves, and takes corrective action as needed to
ensure the proper completion of work in a timely manner.
·
Reports mailroom
activity, including regular and pre-sort values and operational status to
Administrator to provide information for planning and budgetary purposes.
·
Promotes the use of
pre-sort mailing with state agencies to increase the value of pre-sorted mail
and cost savings to the state.
·
Provides technical
advice and training to State agencies maintaining their own mailrooms. Coordinates and maintains the State's
postal billing system.
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DISTINGUISHING FACTORS:
Skill: Requires skill in developing formats
and procedures for special applications OR in investigating and reviewing the
use of equipment and data for a specialized function.
Knowledge: Requires understanding and using
business or trades vocabulary or basic arithmetic to perform standard operating
procedures.
Impact: Requires responsibility for
contributing to immediate, ongoing agency objectives by facilitating the direct
provision of services to the public or other state agencies. Errors at this level result in
inaccurate reports or invalid test results and require a significant investment
of time and resources to detect.
Supervision: Requires direct supervision of programs
or of employees doing work which differs from the supervisor, including
disciplining employees, solving personnel problems, recommending hiring and
firing employees, and developing work methods. The supervisor in this position manages a working unit or
section with responsibility for employee performance appraisal.
Working Conditions: Requires performing regular job
functions in a controlled environment with minimal exposure to disagreeable job
elements and little risk of hazard to physical or mental health.
Physical Demands: Requires light work, including
continuous walking or operating simple equipment for extended periods of time
as well as occasional strenuous activities such as reaching or bending.
Communication: Requires summarizing data, preparing
reports, and making recommendations based on findings which contribute to
solving problems and achieving work objectives. This level also requires presenting information for use by
administrative-level managers in making decisions.
Complexity: Requires a combination of job functions
to establish facts, to draw daily operational conclusions, or to solve
practical problems. This level
also requires providing a variety of alternative solutions where only limited
standardization exists.
Independent Action: Requires a range of choice in applying
a number of technical or administrative policies under general direction and
making routine decisions or in recommending modifications in work procedures
for approval by supervisor.
MINIMUM QUALIFICATIONS:
Education: High school diploma, G.E.D., or its
equivalent. Each additional year
of approved formal education may be substituted for one year of required work
experience.
Experience: Five years' experience as a postal
clerk or other work requiring knowledge of postal regulations.
License/Certification: None required.
RECOMMENDED WORK TRAITS: Extensive knowledge of United States
postal regulations. Working
knowledge of simple record keeping.
Ability to prepare statements and keep postage records. Ability to discuss postal procedures
with various department officials in order to resolve problems pertaining to
mail security or prompt deliveries.
Ability to research missing mail and resolve problems related to the use
of certified and registered mail.
Ability to establish and maintain harmonious personal relationships with
other personnel throughout the various department. Must be willing to maintain appearance appropriate to
assigned duties and responsibilities as determined by the agency appointing
authority.
DISCLAIMER STATEMENT: This class specification is descriptive
of general duties and is not intended to list every specific function of this
class title.
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