STATE OF NEW HAMPSHIRE
CLASSIFICATION: MAILING SUPERVISOR II
Class Code: 6035-17 Date Established: 02-01-00
Occupational Code: 1-1-4 Date of Last Revision: 12/28/01
BASIC PURPOSE: To coordinate and supervise the State of New Hampshire's centralized mailing operation located in the Department of Administrative Services and to ensure compliance with U.S. Postal Regulations.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
· Schedules and monitors daily deliveries and pickups of mail for all Concord area state agencies to ensure the timely delivery of state-generated and U.S. mail.
· Performs routine repairs and schedules preventative maintenance on mailing equipment and van to maintain equipment in proper operating condition and minimize disruptions of services.
· Informs agency personnel of changes to postal regulation as they occur to save the state unnecessary changes and delays to processing of mail.
· Interviews and recommends the selection of mail clerks to ensure qualified personnel are hired.
· Trains mail clerks in the proper mailing procedure and policies to ensure efficient and accurate processing of mail.
· Maintains mailroom supplies to minimize disruption of service.
· Supervises subordinates, recommends leaves, and takes corrective action as needed to ensure the proper completion of work in a timely manner.
· Reports mailroom activity, including regular and pre-sort values and operational status to Administrator to provide information for planning and budgetary purposes.
· Promotes the use of pre-sort mailing with state agencies to increase the value of pre-sorted mail and cost savings to the state.
· Provides technical advice and training to State agencies maintaining their own mailrooms. Coordinates and maintains the State's postal billing system.
Skill: Requires skill in developing formats and procedures for special applications OR in investigating and reviewing the use of equipment and data for a specialized function.
Knowledge: Requires understanding and using business or trades vocabulary or basic arithmetic to perform standard operating procedures.
Impact: Requires responsibility for contributing to immediate, ongoing agency objectives by facilitating the direct provision of services to the public or other state agencies. Errors at this level result in inaccurate reports or invalid test results and require a significant investment of time and resources to detect.
Supervision: Requires direct supervision of programs or of employees doing work which differs from the supervisor, including disciplining employees, solving personnel problems, recommending hiring and firing employees, and developing work methods. The supervisor in this position manages a working unit or section with responsibility for employee performance appraisal.
Working Conditions: Requires performing regular job functions in a controlled environment with minimal exposure to disagreeable job elements and little risk of hazard to physical or mental health.
Physical Demands: Requires light work, including continuous walking or operating simple equipment for extended periods of time as well as occasional strenuous activities such as reaching or bending.
Communication: Requires summarizing data, preparing reports, and making recommendations based on findings which contribute to solving problems and achieving work objectives. This level also requires presenting information for use by administrative-level managers in making decisions.
Complexity: Requires a combination of job functions to establish facts, to draw daily operational conclusions, or to solve practical problems. This level also requires providing a variety of alternative solutions where only limited standardization exists.
Independent Action: Requires a range of choice in applying a number of technical or administrative policies under general direction and making routine decisions or in recommending modifications in work procedures for approval by supervisor.
Education: High school diploma, G.E.D., or its equivalent. Each additional year of approved formal education may be substituted for one year of required work experience.
Experience: Five years' experience as a postal clerk or other work requiring knowledge of postal regulations.
License/Certification: None required.
RECOMMENDED WORK TRAITS: Extensive knowledge of United States postal regulations. Working knowledge of simple record keeping. Ability to prepare statements and keep postage records. Ability to discuss postal procedures with various department officials in order to resolve problems pertaining to mail security or prompt deliveries. Ability to research missing mail and resolve problems related to the use of certified and registered mail. Ability to establish and maintain harmonious personal relationships with other personnel throughout the various department. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.
DISCLAIMER STATEMENT: This class specification is descriptive of general duties and is not intended to list every specific function of this class title.
Last Updated 05/10/02